Shipping & Return Policy

1. Shipping Policy

This policy is applicable to (United States) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.

1.1. Shipping Cost

  • United States: Flat rate of $3.99 USD.
  • Free Shipping: Available on all orders over $50 USD

Shipping costs (if applicable) are calculated and displayed at checkout before payment is completed.

1.2. Transit, Handling & Order Cut Off Time

  • Order cut-off time: 2:00 PM Pacific Standard Time (Los Angeles)
  • Order handling time: 1–3 business days (Monday–Friday)
  • Estimated transit time: 8–15 business days (Monday–Friday)

Please note that delivery times are estimates and may vary due to factors such as customs processing, carrier delays, or peak seasons.

1.3. Delivery Terms

All orders are shipped using Standard Shipping. Tracking information will be provided once your order has been dispatched.

1.4. Order Acceptance & Pricing

Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order. In order to avoid any fraud with credit or debit cards, we reserve the right to obtain validation of your payment details before providing you with the product and to verify the personal information you shared with us. This verification can take the shape of an identity, place of residence or banking information check. We reserve the right to proceed to direct cancellation of an order for which we suspect a risk of fraudulent use of credit or debit card. We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.

1.5. What happens after I place an order

You'll receive a confirmation email from us after your order is placed containing your order number and your order receipt. Please check your spam folder for the confirmation email if you don't see it in your inbox.
If you don't receive a confirmation email, please email at info@usa-lifestyle.com or Call Us at +1 786-824-6815 with the subject line "Order Confirmation Not Received" and someone from our team will get in touch with you.

1.6. How do I check the status of my order

Simply track your order using the tracking number we provide you through email. If you haven't received a tracking number after 7 business days, please email at info@usa-lifestyle.com or Call Us at +1 786-824-6815 and we will assist you from there.

1.7. Change of Address

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at info@usa-lifestyle.com or Call Us at +1 786-824-6815.

1.8. Cancellations

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

1.9 Parcels Damaged In Transit

If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.

By placing an order through our USA Lifestyle shop, you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United States) country.

2. Return Policy

We do not accept returns or issue refunds for reasons such as:

  • Change of mind
  • Personal preference
  • Ordering the wrong item
  • No longer wanting the product

All sales are final, except in cases where the product is damaged, defective, or incorrect upon arrival.

This policy is permitted under U.S. law as long as it is clearly disclosed prior to purchase.

2.1. Damaged, Defective, or Incorrect Items

Please inspect your order immediately upon delivery.

If your item:

  • Arrives damaged
  • Is defective
  • Is not the item you ordered

You must contact us within 7 days of delivery so we can evaluate the issue and make it right.

To request a resolution, please contact us with:

  • Your order number
  • A clear description of the issue
  • Photo or video evidence showing the damage or defect

Once verified, we will offer one of the following at our discretion:

  • A replacement item at no additional cost, or
  • A full refund to the original payment method

2.2. Return Process for Approved Claims

The following items are not eligible for return or refund:

  • Items that are not damaged or defective
  • Items reported outside the 7-day inspection window
  • Items showing signs of use, wear, or intentional damage
  • Items returned without approval

Returns are only accepted if approved in advance.

To start a return, you can contact us at info@usa-lifestyle.com or Call Us at +1 786-824-6815. If your return is accepted, we’ll provide you a return label to send the product back to our offices as well as instructions on how and where to send your package. The inspection could take around 1-7 business days. After that, you’ll receive a new product. Once we have received the product we will refund the full amount. If items sent back to us without first requesting, the return will not be accepted.

2.3. Return Method

Your option to send us your return: By Mail

2.4. Damaged And Wrong Products Or Issues

Damages and issues (Defective Products):

Please inspect your order upon reception and contact us immediately if the item is defective or damaged or if you receive the wrong item so that we can evaluate the issue and make it right. For Our Defective products return is full free shipping. This means your shipping fee is USD 0.00 and the Re-stocking fee is USD 0.00.

    2.5. Exchanges

    The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. If you need to exchange an item please contact us at info@usa-lifestyle.com or Call Us at +1 786-824-6815.

    2.6. How Can You Get Your Return Shipping Label

    Defective Product: Download and Print

    2.7. Refunds

    We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

    If more than 15 business days have passed since we approved your return, please contact us at info@usa-lifestyle.com or Call Us at +1 786-824-6815.

    2.8. Contact Information

    For all return or refund inquiries, please contact us at:

    Email: info@usa-lifestyle.com
    Phone: +1 786-824-6815